![]() Confirm if your Amazon Prime Video account is active Simply shut down and restart it to see if it fixes the problem.Ģ. The same applies to your mobile phone or computer.When the TV boots up, try opening Amazon Prime Video again to see if it works. To fix Prime Video not working on your TV, simply restart it by disconnecting it from the power source and reconnecting it again.It will refresh the system, restart your internet connection, and reconnect you to the Prime Video servers. Doing so gives your assurance that a temporary glitch in the system didn't cause the problem. The first method to fix Amazon Prime video not working – whether on your TV, mobile phone, or computer – is to restart your device. Let’s reconnect you to Prime Video again! 1. Whether you’re trying to use the service on your TV, PC, or mobile devices, this article will help you get to the root of the issue and rectify Prime Video not working. There are various things you can try to fix Amazon Prime Video not working on your devices. Were you about to watch your next show/video on Amazon Prime Video only to detect that it's not working? Do not panic.
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